Synergy - Enquiry

Talk to a professional that knows your family the best. It could be school, someone at your child’s nursery, your health visitor, your GP, or any professional who supports your family or pop into a Family Centre and speak to a member of staff.

Tell them what’s working well and what you are worried about.

Professionals know that you know your family best. You may have an idea about what you need, and what you think will help will your family and this will be the starting point.

They will talk to you to understand what is happening and what help you and your family need. They will work with everyone in your family to make sure you get the right support at the right time.

It will be looked at by the early Help MASH Team (Multi Agency Safeguarding Hub)

They may signpost you to a service who can help, suggest groups in a Family Centre or Youth Groups, online parenting classes or 1:1 help from a Targeted Early Help Support Practitioner, Youth Worker or other professional.

If you have been allocated a Targeted Early Help Support Practitioner, Youth worker or other professional they will aim to contact you within a week.

The Early Help MASH Team will contact the professional who completed the Request for Targeted Early Help Support referal and tell them what support has been suggested.

If as a family, you feel you understand what an Early Help assessment is and how it will help your family professionals should complete an Early Help assessment.

Not every family need a Early Help assessment.

Professionals may make some suggestions to try first to see if things improve before completing an Early Help assessment. They may suggest:

Completing FREE online parenting courses.

You can find details of Solihull Online Parenting course here

Talk to a support service

You can search for services who can help here

You will find detail about:

How a service can help you
How to contact them

If you do not know the name of the service, you can search by using key words eg debt, housing

Join a group or book on some activities

You can search for things to do here.

Take a look at what’s on at your local Family Centre and book your place here.